#Cubo ai vs nanit full#
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#Cubo ai vs nanit Pc#
Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.Ĭamera, Electronics and PC Returns Policy
Please see About Marketplace Returns & Refunds for details on Seller returns policies. To return faulty items see our Returning Faulty Items policy.įor items ordered on from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies).
This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. Unless otherwise stated, original shipping fees for change of mind returns are not refunded. Please Contact Us and see About Items That Can’t Be Returned. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. Mostly issues with picture quality and connection.You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. Lol.Īs for the cam, I hear a lot of negative feedback about it so I never got it. Got to give them kudos for replacing all of them though but not a single rep except for the last one actually checked to see if I was turning off the sensor prior to washing. Instead it's buried and lumped in with the "wash with warm soapy water" step (and is actually written after it). It says specifically RECOMMENDED to turn off though, not "you must" and if it's such an issue it should really be its own separate step. They do try to make it as idiot proof as possible but I guess I'm an idiot. Did this with the last replacement sensor and so far so good (baby now at 7 months). Turns out in the instructions that I missed in my baby brain fog you're recommended to unpair and turn off the sensor prior to washing. Then the sensor died again at 6 months and I'm tearing my hair out going wtf. By this time she's like 5.5months old and we've used the owlet for at most 2 months total with all the waiting and replacements. I reached another service rep who helped me figure out this time it's the base that is being finicky. (Spoiler alert, two months later and the "new" version is still not available) but the app randomly started working again. I was told by the service rep that it's because they rolled out a new version and I should be patient and that it'll be available to me soon. Then a week later the app started being wonky. Similar frustration in getting it replaced but customer service did replace it so gotta give them credit. (2-5min between replies)Īfter a couple weeks the monitor died again, this time it was a few days after washing it so we didn't think there was a connection. It also took a bit to get in touch with an agent on their app. To Owlet's credit they sent a replacement right away but it took almost a week to arrive so now you have no monitor for a week.
After 2 weeks of frustration from false alarms we just said eff it and stopped using it.Īlmost two months later and she's now 11lbs so I start using it and it was great. Tried to use the monitor when we got home but it kept throwing false readings because the sensor was so big I think it could not get a good reading on her tiny feet. But here's my personal experience with Owlet sock 3.īottom line when it works it's great, when it does not, it's frustrating as heck.īaby was born just over 6lbs. Definitely agree with everyone's recommendations to discuss with the parents first.